Shipping policy
Shipping Policy for Likson AB
1. Shipping Overview
At Likson AB, we strive to ensure a smooth and efficient shopping experience. We offer reliable shipping for all orders made through our website. Please read our shipping policy below to understand how we handle your orders.
2. Shipping Destinations
We currently offer shipping to the following regions:
- Within Sweden: All cities and towns across Sweden.
- International Shipping: We also offer international shipping to select countries. For specific shipping rates and delivery times, please check during checkout.
3. Processing Time
Once your order is placed, it will be processed and dispatched from our warehouse within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Please note that we do not process or ship orders on public holidays.
4. Shipping Methods
We offer the following shipping methods:
- Standard Shipping (within Sweden): Estimated delivery time: 2-5 business days.
- Express Shipping (within Sweden): Estimated delivery time: 1-2 business days.
- International Shipping: Delivery times vary depending on the destination. Estimated delivery time: 5-10 business days. Shipping costs will be calculated at checkout.
For international shipments, customs duties or taxes may apply based on the destination country's regulations. These costs are the responsibility of the customer.
5. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected and the delivery destination.
- Free Shipping: We offer free standard shipping on orders over [SEK amount] within Sweden.
- International Orders: International shipping costs will vary depending on the destination and package size. The final shipping cost will be displayed during checkout.
6. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can track your order status on the relevant carrier's website.
7. Delivery Issues
If your order has been delayed or is lost in transit, please contact us immediately at [email address] or call us at [phone number]. We will investigate the issue and work with our shipping partners to resolve it as quickly as possible.
8. Shipping Delays
While we aim to get your coffee to you as quickly as possible, please note that external factors such as weather conditions, customs delays (for international shipments), and holidays may impact delivery times. Unfortunately, we cannot be held responsible for delays caused by shipping carriers or customs.
9. Damaged or Missing Items
If your package is damaged or you believe an item is missing, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by offering a replacement or refund for damaged or missing items.
10. Incorrect Shipping Address
Please make sure that the shipping address provided at checkout is accurate. We cannot be held responsible for delays or non-delivery if the address provided is incorrect. If you realize you’ve made a mistake with your shipping address, please contact us as soon as possible at info@likson.se to make corrections before the order is shipped.
11. Customs and Import Duties (for International Orders)
For international orders, customs duties, taxes, or import charges may apply depending on the destination country’s regulations. These fees are the responsibility of the customer. Likson AB is not responsible for customs clearance or any charges that may be imposed by local customs authorities.
12. Returns and Shipping Costs
Please note that if you decide to return your order, you will be responsible for the shipping costs associated with the return unless the product is defective or damaged.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Likson AB
Email: contact@liksonab.se
Phone: +46 (0) 70 699 1660
Website: www.liksonab.se