Refund policy

Return and Refund Policy for Likson Ab

Effective Date: [2025-01-01]

At Likson Ab, we take pride in providing premium-quality coffee products. If you’re not completely satisfied with your purchase, please review our return and refund policy below.

Returns

Due to the perishable nature of coffee products, we can only accept returns in limited situations:• Damaged or Defective Products: If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo and a description of the issue.• Non-Returnable Items: Opened coffee bags, ground coffee, or brewed products cannot be returned.

Refunds

• Refunds are issued only for damaged, defective, or incorrect products.

• Once your issue is reviewed and approved, we will process a refund to your original payment method within 5-10 business days.

Exchanges

We do not offer exchanges for coffee products. If you receive a defective or incorrect item, we will replace it or issue a refund.

Return Process

1. Contact us at [info@likson.se] with your order number and photos of the issue.

2. Our team will assess the situation and provide return instructions if applicable.

3. In cases where returns are approved, Likson Ab will cover the cost of return shipping.

Customer Satisfaction Guarantee

If you’re unsatisfied with your coffee experience, even if there’s no defect, contact us within [3] days of purchase, and we’ll do our best to make it right.

Thank you for choosing Likson Ab for your coffee needs. For any questions, please reach out at [info@likson.se] or [+46 (0) 70 699  1660].